Recent News

  2012/07/30
Welcome to Elon University!
Last changed: Nov 08, 2017 13:49 by Brianna Nobles

Welcome to Elon University!

In an effort to provide a few of the basic tools successful students need, Elon University offers each new student a free copy of Microsoft Office for either their Windows or Macintosh computer. To get your free copy of Microsoft Office 2011 for Macintosh, follow the instructions provided in our Technology Wiki.

To obtain a full list of the technology resources available to you, please visit our technology website. If you have any questions or concerns, please contact the Technology Help Desk. We welcome the opportunity to help you with your technology needs.

  • Phone - 336.278.5200
  • Email - HelpDesk@elon.edu
  • Live Chat – elon.edu/technology
Posted at 30 Jul @ 3:28 PM by Michelle Woods | 0 Comments
  2011/03/16
Planned Datatel Downtime
Last changed: Mar 16, 2011 14:53 by Chris Spires
Labels: techupdate

Datatel and OnTrack Users:

Campus Technologies will apply software updates to the Datatel system on Sunday, March 20 from 7AM - Noon.
Datatel and OnTrack will be unavailable during this period. Thank you for your cooperation as we maintain our systems.

If you have any question regarding this downtime please contact the Help Desk at 336-278-5200.

Posted at 16 Mar @ 2:50 PM by Chris Spires | 0 Comments
  2011/01/13
Planned Information Systems Downtime for 2011
Last changed: Jan 13, 2011 10:27 by Chris Spires
Labels: techupdate

Greetings,

After consulting with various academic and administrative offices, Instructional and Campus Technologies announces the annual schedule for major information systems maintenance in 2011. Please take some time to review this schedule and the affected systems/services so that you may plan accordingly.

For a complete listing of dates/times along with all major systems/services, please visit the Planned Downtimes page.

We appreciate your support as we maintain and update our information systems at Elon University.

Posted at 13 Jan @ 10:26 AM by Chris Spires | 0 Comments
  2010/11/19
Datatel and Ontrack Software Updates Scheduled for November 21st (7am-Noon)
Last changed: Nov 19, 2010 09:24 by Colt Higgins

Datatel and OnTrack Users:

Campus Technologies will apply software updates to the Datatel system on Sunday, November 21 from 7AM - Noon.
Datatel and OnTrack will be unavailable during this period.
Please make a note of this downtime. Thank you for your cooperation as we maintain our systems.

For further assistance, please contact Campus Technology Help Desk 336-278-5200.

Posted at 19 Nov @ 9:23 AM by Colt Higgins | 0 Comments
  2010/10/20
Software Requests for Computer Labs - Deadline Approaching
Last changed: Nov 22, 2010 14:54 by Chris Spires
Labels: requesting, computer, lab, software, techupdate

The Spring 2011 deadline for computer lab software requests is fast approaching.

All PC and Mac software requests for computer labs must be submitted by December 1st for Spring semester installation. Please submit all PC requests to spoe@elon.edu and all Mac requests to mshepherd2@elon.edu.

Please do not request software that is currently installed in the computer labs, only upgrades to current software or new requests. All media for software requests must be turned into the Helpdesk c/o Stefanie Poe no later than December 1st.

Posted at 20 Oct @ 1:46 PM by Colt Higgins | 0 Comments
  2010/10/01
Email scam alert (iTunes)
Last changed: Oct 01, 2010 14:16 by Kelly Reimer
Labels: techupdate

Several people have received the following email. It is not legitimate. DO NOT CLICK ON ANY OF THE LINKS!

The links actually try to download a Trojan to your computer. As long as you do not agree to install the recommended flash player the link asks you to install, you should not be infected. If you suspect that your computer might be infected, please contact the Technology Help Desk at 278-5200.

Posted at 01 Oct @ 2:01 PM by Kelly Reimer | 0 Comments
  2010/09/23
Datatel Downtime Sunday, September 26 Reminder
Last changed: Sep 23, 2010 15:23 by Chris Spires
Labels: techupdate

Datatel and OnTrack users:

Campus Technologies will apply software updates to the Datatel system on Sunday, September 26 from 7AM - Noon.

Datatel and OnTrack will be unavailable during this period.

Please make a note of this downtime on your calendar. Thank you for your cooperation as we maintain our systems.

Posted at 23 Sep @ 3:21 PM by Chris Spires | 0 Comments
  2010/06/01
Elon partners with Google to provide student email accounts
Last changed: Feb 11, 2014 15:14 by Ryan Gay
Labels: techupdate

On Tuesday, June 1, students received expanded email capability when Elon converted all student email to Google’s web-based email service, Gmail. Visit these sites for additional information:

Posted at 01 Jun @ 12:34 PM by Kelly Reimer | 0 Comments
  2010/05/24
Phoenix Card system downtime on Friday
Last changed: May 24, 2010 10:18 by Chris Spires
Labels: techupdate

Campus Technologies will be making updates to the Blackboard Transaction System (Phoenix Card) on Friday, May 28th from 1:00 PM - 3:00 PM. While making the updates the Phoenix Card system will be unavailable.

If there is an urgent reason not to take this system down during the above window, please contact Tony Rose.

We apologize in advance for any inconvenience.

Posted at 24 May @ 10:16 AM by Chris Spires | 0 Comments
  2010/05/06
Elon partners with Google to provide student email accounts
Last changed: Jan 10, 2014 14:46 by Ryan Gay
Labels: techupdate

On June 1, 2010 students will receive expanded email capability when Elon converts all student email accounts to Google’s web-based email service, Gmail.

Students will not have to do anything. Email addresses (student@elon.edu) and passwords will remain the same. Inbox contents, including calendar appointments and contacts, will automatically be transferred to the new Gmail accounts. Storage capacity will be increased to more than 7 gigabytes (and counting). Students who check email on a mobile device or use an email client can learn how to update their settings by visiting the Technology Wiki's pages on Google Apps for Education.

Google’s email service is secure and provides students with access to Google Apps, a package of online applications that makes communicating and collaborating at school easier and more efficient. Google Apps includes opportunities to share documents, chat online, sync calendars and create websites. All of these services are hosted online, so email, documents and calendars are accessible from any computer.

Elon’s partnership with Google ensures students will be able to use their Elon email address even after graduation — accounts are active for life. Students graduating in May 2010 will be included in this transition.

At this time, only student email accounts are moving to Gmail. Elon faculty and staff will not be affected. To learn more about the transition and about Google features, please visit Elon’s Google transition website and the Technology Wiki's pages on Google Apps for Education.

Posted at 06 May @ 8:11 PM by Kelly Reimer | 0 Comments
Updates to servers and downtime on May 7th, 10pm-12am
Last changed: May 06, 2010 08:56 by Kelly Reimer
Labels: techupdate

Campus Technologies will be making updates to servers of the systems listed below on Friday, May 7th from 10:00 PM - 12:00 AM.

While making the updates, the following systems will be unavailable:

  • WebMail (Outlook Web Access)
  • www.elon.edu (including departmental and organizational Web sites and e-net)
  • www.elonphoenix.com

If there is an urgent reason not to take these systems down during the above window, please contact Tony Rose.

We apologize in advance for any inconvenience.

Posted at 06 May @ 8:54 AM by Kelly Reimer | 0 Comments
  2010/04/23
Datatel Scheduled Maintenance - Sunday, April 25th
Last changed: Apr 23, 2010 08:08 by Kelly Reimer
Labels: techupdate

Datatel and OnTrack Users:

Campus Technologies will apply software updates to the Datatel system on Sunday, April 25 from 7AM - Noon. Datatel/OnTrack will be unavailable during this period.

Please make a note of this downtime on your calendar. Thank you for your cooperation as we maintain our systems.

Posted at 23 Apr @ 8:06 AM by Kelly Reimer | 0 Comments
  2010/03/25
Datatel Scheduled Maintenance - Sunday, March 28th
Last changed: Mar 25, 2010 18:11 by Chris Spires
Labels: techupdate

Datatel Users:

Campus Technologies will apply scheduled software updates to Datatel on Sunday, March 28 from 7AM - Noon.

Datatel/OnTrack will be unavailable during this period.

Thank you for your cooperation as we maintain our systems.

Posted at 25 Mar @ 6:13 PM by Chris Spires | 0 Comments
  2010/03/19
Koury Athletic Center - Power Down electrical equipment before heading home Tuesday, March 23
Last changed: Mar 19, 2010 14:45 by Kelly Reimer
Labels: techupdate

On Wednesday, March 24th, Duke Energy is changing out the transformer that services Koury Athletic Center. Please note that staff and faculty need to turn off all electrical equipment such as computers before going home Tuesday, March 23.

Posted at 19 Mar @ 2:44 PM by Kelly Reimer | 0 Comments
  2010/02/26
Scheduled Maintenance - Reminder for Sun. Feb 28th
Last changed: Feb 26, 2010 10:07 by Chris Spires
Labels: techupdate

Datatel Users:

Campus Technologies will apply software updates to Datatel and Raiser's Edge systems on Sunday, February 28 from 7AM - Noon.

Datatel/OnTrack and Raiser's Edge will be unavailable during this period.

Please make a note of this downtime on your calendar. Thank you for your cooperation as we maintain our systems.

Posted at 26 Feb @ 10:04 AM by Chris Spires | 0 Comments