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Welcome to the Technology Wiki

The Technology Wiki is your source for official technology information, including important announcements, how-to information, and support features specific to Elon. Through this tool Campus Technology staff can quickly and accurately provide the Elon campus with relevant and up-to-date information. Are you looking for something that you can't find? Let us know by calling the Technology Service Desk at 278-5200.

Do you want to submit a support request? Email us at servicedesk@elon.edu! Please note: We are unable to assist with account problems via email.

Are you a new or returning student with questions regarding technology at Elon? Check out our Student Technology Resource Guide.

Tech Home

Contact Technology!

Technology Service Desk
Live Chat: Chat with us online
Email: servicedesk@elon.edu
Phone: (336) 278-5200
Campus Ext: 5200
Location: 114 W. Lebanon Ave. (Across from Subway!)
Hours of Operation:
(Fall/Spring Semester Hours)
Monday - Thursday: 7 AM - 10 PM
Friday: 7 AM - 6 PM
Saturday: 9 AM - 6 PM
Sunday: 1 PM - 10 PM

(Summer Semester Hours)
Monday - Thursday: 7 AM - 8 PM
Friday: 7 AM - 6 PM
Saturday: 12 PM - 6 PM
Sunday: 1 PM - 8 PM

Technology Search & Navigation

Technology Space Search

Elon University has partnered with The Computer Dept., Sites Computer Resources, and AirTrack Devices in Burlington to provide students with computer support and repair. Both locations offer configuration, repair, and troubleshooting assistance for a variety of devices. Elon University's Technology Service Desk, located at 114 W. Lebanon Avenue, still assists students with limited software support, wireless configurations, and problems with print management stations. Our services have not changed in regard to faculty and staff. For more information, contact one of these businesses using the contact information listed:

  • The Computer Dept. - 1409 University Drive #2 / 336-756-7654
  • Sites Computer Resources - 336-585-2032 / 1712 Westbrook Avenue
  • AirTrack Devices in Burlington - 336-586-9001 / 3400-A South Church Street

Popular Searches

Frequently Asked Questions

Q: What should I do if I can't find information that I am looking for in the Technology wiki?
Q: How can I change my password?
Q: How do I print to public printers on-campus?
Q: Where is the Technology Service Desk located?
Q: Is the phone jack in my residence hall room active?
Q: How can I obtain Microsoft Office?
Q: What do I need to know about student email powered by Google and Google Apps for Education?

Other Technology Websites

Technology Home - Official home for Elon University Instructional & Campus Technologies
Technology Blogs - Official blogs covering technology @ Elon
Elon Tech @ Facebook - Elon Technology on Facebook!
Elon Tech @ Twitter - Follow Elon Technology on Twitter!

Space Labels

Below are the 2025 labels used in Technology listed alphabetically. Click on a label to see its associated content.
a, abroad, absences, ac, academic, academy, acceptable, accepted, access, accessing, accessories, accomodations, account, accounts, accuracy, acquisition, acrobat, action, actions, active, activities, activity, ad, adapter, adapters, add, adding, addmited, address, addresses, addressess, admin, administering, administrative, administrator, administrators, admission, admissions, admitted, adobe, advanced, advancement, advisee, advising, advisor, adware, affiliated, after, aftereffects, agreement, air, airmedia, airport, airports, alamance, alcorn, alert, alerts, alias, all, allow, alt, alternate, altkey, alum, alumn, alumni, alusian, analaytic, analog, analysis, and, android, announcements, another, answer, answering, answers, anti, anti-spyware, anti-virus, antispyware, antivir, antivirus, any, anyconnect, app, apple, applicant, application, applications, appointments, approval, approved, apps, apptrack, are, area, around, art, article, articles, as, ask, asked, askelite, assessing, assessment, assigments, assignment, assignments, assistant, at, atlas, atlasti, attach, attached, attachement, attachment, attachments, attendance, attendee, audience, audio, audit, authority, authorized, auto, autocomplete, automatic, av, availability, available, avira, avira-antivir, away b, back, back-up, backing, backing-up, backup, backups, badges, bank, based, basic, basics, bb, beginning, belk, benefit, between, bigger, bill, billing, bills, bin, bit, black, blackberry, blackboard, blaster, blog, blogs, blue, bluetooth, board, boards, book, bookmark, books, bookstore, boot, booting, borrow, bot, both, bounce, bounce-back, bounceback, box, break, bright, brochure, broken, brown, browser, browsers, bubble, build, built, built-in, bulk, bullet, bullets, bunch, bursar, bus, business, buttons, buy, buzz c3500, ca, cabinet, cable, calendar, call, calling, cam, camera, campus, can, can't, cannon, cannot, canon, cant, captions, capturespace, card, cards, carlton, cartridge, cartridges, case, cash, cassette, category, cation, catl, catridge, cc, cd, cell, cellphone, cellular, center, certificate, chain, change, changed, changes, changing, channel, channels, charge, charges, chart, chat, check, checking, checklist, checkout, cherwell, chess, child, choice, chrome, cingular, cisco, citrix, class, classes, classroom, classrooms, clean, cleaning, clear, click, clicker, clickers, client, clients, clinical, clip, cloak, cloaking, clohan, close, closed, cloud, clutter, cms, coax, code, coffee, cold, coldfusion, collaboration, colleague, collect, color, column, columns, com, combination, comma, common, commons, communication, communications, complete, compose, compression, compressor, computer, computers, computing, condrey, conference, conferences, conferencing, config, configuration, configure, configuring, confluence, connect, connected, connecting, connection, connections, connector, connects, consent, consult, consultant, consultation, consulting, contact, contacts, content, contract, control, conventions, convert, cookie, cool, copier, copy, copypaper, core, cost, costs, count, course, courses, cover, coverage, crash, create, created, creating, creation, creative, creator, credentials, credit, creston, crestron, crew, crs, cs, cs4, csv, cts, ctspublic, cultural, currently, curriculum, curve, customization, customize, cut, cyber, cyberduck, cycle
d, dad, daily, dashboard, data, databases, day, deadline, deck, dedoose, default, defaults, definition, degree, delete, deleted, deleting, delimited, delivery, dell, demand, demo, denied, department, departmental, dependent, deposit, deposits, depot, design, desk, desktop, details, detect, develop, development, device, devices, diagnostic, dial, dialing, differences, different, difficulty, digi, digication, digidesign, digital, dings, direct, directional, directions, directly, directories, directory, disable, disc, discipline, disconnect, discount, discounted, discrimination, discussion, disk, disks, display, displaying, displays, disposal, dispose, distance, distribution, divide, dll, do, docs, docsend, document, documentation, documents, does, dollar, dollars, dolly, domain, domestic, dongle, dorm, dot, dots, down, download, downloading, downloads, downtimes, dpt, draft, drag, dragging, drawing, drawings, drawspace, dream, dreamspark, dreamweaver, drink, drive, driver, droid, drop, dubbing, duck, duplicate, duplication, duration, dv, dvd, dvi, dvm e, e-academy, e-alert, e-bill, e-learning, e-mail, e-mails, e-net, e-portfolio, e-portfolios, e-web, ealert, early, easel, easter, easy, ebill, ebills, ecopy, edge, edit, editing, editor, edu, education, educause, effective, effects, electronic, elements, elite, ellucian, ellucion, elon, elon's, elonu, elonu-connect, elonu-guest, elonu-secure, elonu-wpa, elonuguest, elonusecure, elucian, email, emails, emailsecurity, embed, emergency, emerging, employee, employees, employer, employment, empty, enable, enabling, encrypted, encryption, end, endpoint, energy, enet, engage, enroll, enrollment, enter, entourage, entrinsik, entry, envelopes, environment, equipment, erase, erp, error, essay, essentials, estv, ethernet, ethics, evaluation, event, events, exam, examples, exceed, excel, exchange, exempt, exisitng, existing, expense, explanation, explorer, export, express, expression, expressions, extend, extended, extender, extension, extentsion, external fac, facebook, facility, facstaff, factor, faculty, facultystaff, fail, failed, fall, false, fan, faq, faqs, favicon, favorite, favourite, fax, faxes, faxing, faxutil, feature, features, feedback, fees, fell, fetch, fi, fieldhouse, file, files, filter, final, financial, find, finding, finisher, fire, firefox, firewall, firewire, fix, flag, flash, flat, flipshare, floor, fob, folder, folders, font, fonts, food, for, fore, forefront, forget, forgot, forgotten, form, format, forms, forum, forums, forward, forwarding, four, fox, free, frequently, freshman, freshmen, friendly, friends, from, front, frontpage, fs, ftp, full, fund, funds
g, g-mail, gadget, galaxy, galleries, gallery, games, garageband, gb, general, generic, get, getting, give, glass, global, glossary, gmail, gmaill, gmailstudents, goals, going, google, grade, gradebook, grader, grades, grading, graduate, graduation, grant, granting, graph, graphic, great, greensboro, group, groups, groupstation, gso, guest, guests, gui, guide, guides hall, halls, hand, handbook, handet, hard, harddrive, hardware, have, hd, hdmi, heading, headings, help, helpdesk, here, hildebrand, hire, hiring, histogram, history, holiday, holidays, home, homepage, homescreen, host, hot, hotel, hour, hourly, hours, housekeeping, housing, how, how-to, hp, hr, html, hub, human, hyperlink i, icon, ict, id, idd, identification, identity, idvd, ie, ikon, ilife, illegal, illustrator, im, image, images, imap, imovie, implement, import, importance, important, in, incident, inclement, incoming, incorrect, increase, indesign, index, infect, infected, infecting, info, informacast, information, information-based, informer, infrastrucure, ink, inkjet, inman, ins, insert, inserts, inside, install, installation, installed, installer, installing, instructions, instructor, interactive, internal, international, internet, into, intranet, intrinsic, intro, introduction, invalid, ios, ios7, ip, ipad, iphone, iphoto, ipod, ipv6, is, isnt, isp, issue, it, item, items, itouch, itunes, iweb
jack, java, jing, job, jobs, journals, jump, junk, kaltura, kappert, keep, keeping, key, keyboard, keyboardkeys, keychain, keys, kivuto, kivutos, koury, kuder la, lab, label, labels, labor, labs, lacie, laminate, laminated, lamination, lan, language, lap, laptop, laptops, large, larger, late, launch, laura, law, layer, layers, layout, lcd, leaders, leak, leaning, learn, learning, leave, lens, leopard, less, lesson, lessons, letter, letters, library, license, life, lights, limit, limited, limits, line, lined, link, links, liquid, list, listen, lists, listserv, listserve, listserver, listserves, live, livecycle, lms, load, loan, locate, location, locations, lock, locked, log, log-in, log-off, logging, login, logistics, logon, long, long-term, look, looking, lookup, loss, lost, lounge, low, lower, lynda mac, macbook, macbookpro, machine, macintosh, macvpn, mail, mailbox, mailing, mails, maintenance, major, make, maker, making, malicious, malware, manage, management, manager, managing, manual, manually, many, map, mapping, mark, markup, matching, math, mathematica, mathworks, matlab, max, maximum, mba, mcafee, mcbride, mcewen, mcm, mcmichael, me, med, media, mediacore, mediaspace, meeting, meetings, mel, member, members, memorial, memory, menu, menus, meridian, message, messages, messaging, messenger, method, methods, mic, microphone, microsoft, mid, mid-term, midterm, migrate, mill, mind, mini, minidisplay, minidvi, minute, mirror, miss, mission, mistake, mixed, mobile, mobileprint, mode, moderation, modify, mom, money, monitor, monthly, montly, moodle, mooney, moto, motorola, mount, mounted, mounting, move, movie, movies, moving, mozilla, mp, ms, ms365, msvcr80, multi, multimedia, multiple, music, muting, my, myelon
n, name, nametag, nametags, naming, nas, nc, need, needs, net, netbook, network, networking, new, news, newsfeed, ning, nintendo, no, non, non-supported, nonsponsored, normal, norton, not, note, notebook, notes, notification, notifications, number, numbers, numerical object, objectives, obtain, of, off, off-campus, offcampus, offer, offered, office, office365, officedepot, officemax, offline, old, olympus, on, on-campus, on-demand, one, online, only, onthehub, onto, ontrack, open, operating, operation, opt, opt-out, optimizing, option, optional, options, orange, order, ordered, orders, org, organization, organizations, organize, organizing, orgs, orientation, orkut, os, osx, other, out, outages, outdoor, outline, outlook, outside, overhead, overlay, override, overview, owa p2p, pad, page, pagemaker, pages, paintbrush, panel, paper, parallels, parent, parental, parents, park, parking, participating, partner, pass, password, passwords, paste, pasw, patterns, pay, payment, payroll, pc, pdf, peer-2-peer, peer-to-peer, per, percent, percentage, performance, periclean, period, permission, permissions, personailzation, personal, personalization, personalize, philo, phishing, phoenix, phone, phonebook, phones, photo, photomanager, photos, photoshop, photostory, physical, physplant2, pic, pics, picture, pictures, pilot, ping, place, placing, planning, plant, player, playstation, plug, plug-ins, plugin, plugins, pms, pod, point, points, policies, policy, poor, pop, popup, port, portfolio, portfolios, position, post, posted, poster, posters, posting, postings, posts, power, powerbook, powerpoint, ppt, pre, pre-reg, pre-registration, preferences, preferred, premiere, prereg, presenentations, presentation, presenter, preset, presets, president, press, prevent, price, prices, pricing, print, printed, printer, printers, printing, printint, printkey, printmanagementprinter, printmessenger, prints, printscreen, printserverprinters, privacy, private, pro, problem, problems, procard, procedure, processor, product, production, productkey, products, professional, professor, profile, program, programs, program_administrator, project, projection, projector, projects, prompt, proof, properties, proposal, proposals, protect, protection, ps3, pst, psych, public, publication, public_html, publish, publisher, publishing, purchase, purchased, purchases, purchasing, purpose
qualitative, quarkxpress, quartile, question, questions, quickmail, quicktime, quit, quiz, quizzes, quota r25, raleigh, raliegh, ram, range, rapid, rates, raw, rdu, re, re-start, reach, reached, read, reader, reading, real, reasons, recall, receive, receiver, receiving, recent, recipient, recipients, recommendation, recommendations, recommended, record, recorded, recorder, recorders, recording, recovering, recycle, recycling, reduction, reformat, refund, reg, register, registering, registration, regular, regulation, regulations, rehire, reimage, reimer, relations, relax, reminder, remission, remote, remove, renewing, rent, rental, repair, replace, replies, reply, report, reports, request, requesting, requests, requirements, res, research, reservation, reservations, reserve, reserving, reset, resetting, residence, resigned, resize, resizing, resource, resources, respondents, response, responsibility, restore, restrict, restricting, restriction, restrictions, results, retention, retired, retiree, retirees, return, review, rfax, rich, richardson, ricoh, rid, ride, right, rightfax, rightfax01, roku, rokutv, role, roll, room, rooms, root, roster, router, rubrics, rule, rules, run s, sa, saas, safari, safe, safety, sale, samsgung, sas, save, saver, saving, savings, scam, scams, scan, scanning, scans, scantron, scantrons, schar, schedule, schedule25, scheduled, scheduler, scheduling, schemes, scholars, school, science, scola, sconsoles, scoring, scott, scratch, screen, screens, script, search, searching, seat, section, sections, secure, security, see, select, selecting, selection, self, sell, semester, send, sender, sending, sent, separate, serial, serv, serve, server, service, services, session, set, set-up, setting, settings, setup, sga, share, shared, sharepoint, sharing, sharp, sheet, shell, shipping, shop, short, should, show, shows, shrew, shuttle, sick, sign, sign-in, sign-up, signage, signal, signin, signing, signs, silverlight, since, single, site, sites, size, sizes, sizing, skills, sky, skype, sleep, sleeps, slideshow, slow, smaller, smart, smartboard, smartphone, smoothing, smop, snow, snowleopard, social, soda, soft, software, solve, something, soundflower, space, spaces, spam, spark, speaker, speakphone, special, specialty, specific, specification, specifications, specify, specs, speed, spill, spills, sponsor, sponsored, spouse, spreadsheets, spring, spss, spy, spy-bot, spybot, spyware, spywareblaster, sr-mv30, sr-vs3ou, ssl, sso, staff, standards, staple, stapler, start, started, startup, statement, station, stations, statistics, step-by-step, steps, stick, sticker, still, stolen, stop, storage, store, storefront, strange, stream, streaming, streamline, strong, stu, stub, student, students, studio, studios, study, sub, submission, submisson, submit, subscribe, suite, summer, supervisor, support, supported, suspect, sustainability, switch, syllabus, sympodium, sync, syncing, syncplicity, sys, sysadmin, system, systems
t, tab, tabbed, table, tables, tablet, tag, tagging, tags, take, taken, talk, talks, tanberg, tandberg, tape, taping, tasks, tax, tea, teaching, team, tech, technical, technician, technologies, technology, techtalk, techtalks, techupdate, tele, telecommunications, teleconferencing, telephone, telephonebook, telephones, television, temp, template, temporary, tepr, term, terminate, terminated, test, testpage, tests, text, thanksgiving, that, the, theatre, theft, thin, think, third, this, throw, thumb, thunderbird, ti6, tiff, time, timeline, timemachine, timesheet, timesheets, timing, tiny, tinylink, tip, tips, title, titles, tldelete, tlt, tma, to, toner, too, tool, tools, tooth, top, total, touch, track, tracking, train, training, transfer, transition, transport, trash, travel, tray, tricks, trips, tron, trouble, troubleshoot, troubleshooting, true, tuition, tunes, turn, turn-around, turnaround, turner, turning, turningpoint, turns, tutorial, tutorials, tv, tv-services-apv, twitter, two, txt, type, types u, udrive, ug, ui, ultimate, unable, uncompressed, undergrad, undergraduate, uninstall, union, unit, unity, university, unlock, unlocked, unsend, uopen, up, update, updates, upgrade, upload, upper, url, usa, usage, usb, use, used, user, user's, userid, username, users, using, utility, utilizing, v, vacation, vaddio, valid, validate, vdi, verify, verizon, vga, vhs, vi, video, video-capturing, videoconferencing, videos, view, viewer, virt, virtual, virtualapp, virtualapps, virus, viruses, visibility, visible, visio, visit, visiting, visitor, visix, voice, voicemail, voicemails, volume, voucher, vpn, vpnclient, vpnconnection w, w-2, w2, wage, wall, want, wants, ware, warning, warping, warranty, water, waters, wav, wave, way, weather, web, webcam, webcheckout, webdav, webex, weblink, webpage, webservices, website, websites, webspace, webviewer, webvpn, weight, weighted, weird, weisenburger, welcome, went, what, where, which, white, white-board, whiteboard, whiteboards, why, wi, wi-fi, widget, wifi, wii, wiki, wikipolicy, wikis, wikiservice, will, windows, windows7, windows8, wing, wingdings, winter, wire, wired, wireless, wish, with, wolfram, won't, wont, word, wordpress, words, work, worker, working, workshop, workshops, workspace, world, wpa, write, wrong, wt, www
x, xbox, xeai, xml, xotp, yellowpages, you, your, youtube, zen 002, 004, 04/2017, 05/2015, 05/2017, 0ffice, 1, 10, 100, 104, 108, 1098, 1098t, 11, 112, 113, 17, 2, 20, 200, 2000, 2007, 2008, 201, 2010, 2011, 2016, 201703, 202, 203, 205, 207, 208, 209, 21, 221, 25, 25live, 278, 3, 300, 315, 32, 32-bit, 320, 354, 360, 365, 3m, 3way, 4, 5/2017, 5006, 51, 6, 615, 64, 64-bit, 7, 7940/7960, 8, 8500, 98

Wiki Tips

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Frequently Asked Questions

Q: How do I link to the wiki from an external page? (i.e. What is a Tiny Link?)
Q: How do I create a page?
Q: How do I modify an existing page?
Q: How do I move a page?
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Technology Blog

Technology@Elon – Elon Technology Blog
Need to Cancel Class? Try These 4 Online Alternatives Instead!
Photo of an empty classroomWhether you have a planned absence on the calendar, or inclement weather suddenly threatens to cancel your lecture, there are several ways to hold an effective class digitally. Read on to learn about online tools that can help keep your class on track when holding class isn’t possible.   1. Utilize Moodle’s impressive array of features. Todd Lee, a Professor … Continue Reading
5 Awesome Moodle Features You Didn’t Know Existed
After the Moodle renovation this winter, the interface has more features than ever, geared to make your online classroom interactive and convenient. Want to learn how to get the most out of Moodle? You’re in the right place – here are five hidden features you may not have known Moodle offers.   1. Use Moodle’s user-friendly editing tools to make frequent … Continue Reading
3 Common Tax Scams and How to Avoid Them
A calculator and documentsAccording to the IRS, thousands of people have had their personal information (and sometimes money) stolen as a result of a tax scam. These scams, also known as “phishing schemes,” try to trick people into sharing their personal information by pretending to be an official organization, such as the IRS. While you may think that you’re not at risk, if … Continue Reading
5 Tips for Blocking Hacker Attacks This Cyber Monday
Christmas tree and giftsThe holiday season has arrived! While this is a perfect time to get great online deals, this is also the time when scammers and hackers take advantage of the increase in online transactions to steal personal information. Scammers often use social media, email, and text messages to trick you into giving away your personal information by getting you to click … Continue Reading
Takeaways from National Cyber Security Awareness Month 2017
National Cyber Security Awareness Month logoEvery October, businesses, organizations, and individuals from around the work come together and participate in National Cyber Security Awareness Month (NCSAM) to promote online safety and cyber security awareness. This month, Elon’s Office of Information Technology has worked together to help make online safety approachable and accessible with weekly cyber security articles and quick tips for staying safe online. Here … Continue Reading

Technology Tips Blog

Tech Tips – Elon Technology Blog
LastPass Password Manager: A Crash Course
LastPass, an easily downloadable internet extension for all browsers, is ideal for securely storing your passwords. Whether you’re someone who’s always forgetting a password, prefers to have a different password for every account, or anywhere in between, LastPass will become an essential tool for keeping your information safe and accessible. Any password you add to your LastPass vault is available … Continue Reading
Need to Cancel Class? Try These 4 Online Alternatives Instead!
Photo of an empty classroomWhether you have a planned absence on the calendar, or inclement weather suddenly threatens to cancel your lecture, there are several ways to hold an effective class digitally. Read on to learn about online tools that can help keep your class on track when holding class isn’t possible.   1. Utilize Moodle’s impressive array of features. Todd Lee, a Professor … Continue Reading
5 Awesome Moodle Features You Didn’t Know Existed
After the Moodle renovation this winter, the interface has more features than ever, geared to make your online classroom interactive and convenient. Want to learn how to get the most out of Moodle? You’re in the right place – here are five hidden features you may not have known Moodle offers.   1. Use Moodle’s user-friendly editing tools to make frequent … Continue Reading
2 Real Examples to Help You Spot an Email Phishing Scam
A person typing on their computerThe dangers of phishing scams hit closer to home than ever last week as Elon faculty and staff members found themselves targeted. As one can note from the screenshots included below, these convincing, yet fraudulent, emails asked faculty and staff to log onto their private Elon accounts. From there, scammers will search for account numbers, login IDs, and other user … Continue Reading
3 Common Tax Scams and How to Avoid Them
A calculator and documentsAccording to the IRS, thousands of people have had their personal information (and sometimes money) stolen as a result of a tax scam. These scams, also known as “phishing schemes,” try to trick people into sharing their personal information by pretending to be an official organization, such as the IRS. While you may think that you’re not at risk, if … Continue Reading

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