Welcome to the Technology Wiki

The Technology Wiki is your source for official technology information, including important announcements, how-to information, and support features specific to Elon. Through this tool Campus Technology staff can quickly and accurately provide the Elon campus with relevant and up-to-date information. Are you looking for something that you can't find? Let us know by calling the Technology Service Desk at 278-5200.

Do you want to submit a support request? Email us at servicedesk@elon.edu! Please note: We are unable to assist with account problems via email.

Are you a new or returning student with questions regarding technology at Elon? Check out our Student Technology Resource Guide.

Tech Home

Contact Technology!

Technology Service Desk
Live Chat: Chat with us online
Email: servicedesk@elon.edu
Phone: (336) 278-5200
Campus Ext: 5200
Location: 114 W. Lebanon Ave. (Across from Subway!)
Hours of Operation:
(Fall/Spring Semester Hours)
Monday - Thursday: 7 AM - 10 PM
Friday: 7 AM - 6 PM
Saturday: 9 AM - 6 PM
Sunday: 1 PM - 10 PM

(Summer Semester Hours)
Monday - Thursday: 7 AM - 8 PM
Friday: 7 AM - 6 PM
Saturday: 12 PM - 6 PM
Sunday: 1 PM - 8 PM

Technology Search & Navigation

Technology Space Search

Elon University has partnered with The Computer Dept., Sites Computer Resources, and AirTrack Devices in Burlington to provide students with computer support and repair. Both locations offer configuration, repair, and troubleshooting assistance for a variety of devices. Elon University's Technology Service Desk, located at 114 W. Lebanon Avenue, still assists students with limited software support, wireless configurations, and problems with print management stations. Our services have not changed in regard to faculty and staff. For more information, contact one of these businesses using the contact information listed:

  • The Computer Dept. - 1409 University Drive #2 / 336-756-7654
  • Sites Computer Resources - 336-585-2032 / 1712 Westbrook Avenue
  • AirTrack Devices in Burlington - 336-586-9001 / 3400-A South Church Street

Popular Searches

Frequently Asked Questions

Q: What should I do if I can't find information that I am looking for in the Technology wiki?
Q: What is my "Domain"?
Q: How can I change my password?
Q: How do I print to public printers on-campus?
Q: Where is the Technology Service Desk located?
Q: Is the phone jack in my residence hall room active?
Q: How can I obtain Microsoft Office?
Q: What do I need to know about student email powered by Google and Google Apps for Education?

Other Technology Websites

Technology Home - Official home for Elon University Instructional & Campus Technologies
Technology Blogs - Official blogs covering technology @ Elon
Elon Tech @ Facebook - Elon Technology on Facebook!
Elon Tech @ Twitter - Follow Elon Technology on Twitter!

Space Labels

Below are the 2140 labels used in Technology listed alphabetically. Click on a label to see its associated content.
a, abroad, absences, ac, academic, academy, acceptable, accepted, access, accessing, accessories, account, accounts, accuracy, acquisition, acrobat, action, actions, activate, active, activities, activity, ad, adapter, adapters, add, add-in, addin, adding, additional, addmited, address, addresses, addressess, admin, administering, administrative, administrator, administrators, admission, admissions, admitted, adobe, advanced, advancement, advertising, advisee, advising, advisor, adware, affiliated, after, aftereffects, agreement, air, airmedia, airport, airports, alamance, alcorn, alert, alerts, alias, all, alt, alternate, altkey, alum, alumn, alumni, alusian, am, analog, analysis, and, android, animation, annotation, announcement, announcements, another, answer, answering, answers, anti, anti-spyware, anti-virus, antispyware, antivir, antivirus, any, anyconnect, app, apple, applicant, application, applications, apply, applynow, appointments, approval, approved, apps, apptrack, are, area, around, arrange, art, article, articles, as, ask, asked, askelite, assessing, assessment, assignment, assignments, assistant, at, atlas, atlasti, attach, attached, attachement, attachment, attachments, attendance, attendee, audience, audio, audit, authority, authorized, auto, autocomplete, automatic, av, availability, available, avira, avira-antivir, away b, back, back-up, backing, backing-up, backpack, backup, backups, badges, bank, based, basic, basics, bb, beginning, belk, benefit, berry, bes, between, bey, bigger, bill, billing, bills, bit, bitmap, black, blackberry, blackboard, blaster, blink, blinking, blinky, block, blocks, blog, blogs, blue, bluetooth, board, boards, bold, book, bookmark, books, bookstore, boot, bootcamp, booting, borrow, bot, both, bounce, bounce-back, bounceback, box, boxes, break, bright, brochure, broken, brown, browser, browsers, bubble, build, built, built-in, bulk, bullet, bullets, bunch, burn, bursar, bus, business, buttons, buy, buzz c3500, ca, cabinet, cable, calendar, call, calling, cam, camera, camp, campus, can, can't, cannon, cannot, canon, cant, capitalize, card, cards, cartridge, cartridges, case, cash, cassette, category, cation, catl, catridge, cc, cd, cell, cellphone, cellular, center, certificate, chain, change, changed, changes, changing, channel, channels, chapter, charge, charges, chart, charts, chat, check, checking, checklist, checkout, cherwell, chess, choice, choices, chooser, chrome, cingular, cisco, citrix, class, classes, classroom, classrooms, clean, cleaning, clear, click, clicker, clickers, client, clients, clinical, clip, cloak, cloaking, clohan, close, cloud, clutter, cms, coax, code, coffee, cold, coldfusion, collaboration, collaborative, colleague, collect, color, column, columns, com, combination, combo, comma, comment, commercial, common, commons, communication, communications, complete, compose, compression, compressor, computer, computers, computing, condrey, conference, conferences, conferencing, config, configuration, configure, configuring, confluence, connect, connected, connecting, connection, connections, connectivity, connector, connects, consent, consoles, constant, constantly, consult, consultant, consultation, consulting, contact, contacts, content, contract, contribute, control, conventions, convert, cookie, cool, copier, copy, copypaper, core, cost, costs, count, course, courses, cover, coverage, crash, create, created, creating, creation, creative, creator, credentials, credit, creston, crestron, crew, crs, cs, cs4, css, csv, cts, ctspublic, cultural, currently, curriculum, cursor, curve, customization, cut, cyber, cyberduck, cycle
d, dad, daily, dashboard, data, database, databases, day, deadline, deck, dedoose, default, defaults, definition, degree, delete, deleting, delimited, delivery, dell, demand, demo, denied, department, departmental, deposit, deposits, depot, design, desk, desktop, details, detect, develop, development, device, devices, diagnostic, dial, dialing, differences, different, difficulty, digi, digication, digidesign, digital, dings, direct, directional, directions, directly, directories, directory, disable, disc, discipline, disconnect, discount, discounted, discrimination, discussion, disk, disks, display, displaying, displays, disposal, dispose, distance, distribution, divide, dll, do, docs, docsend, document, documentation, documents, dollar, dollars, dolly, domain, dongle, dorm, dot, dots, down, download, downloading, downloads, downtimes, dpt, draft, drag, dragging, drawing, drawings, drawspace, dream, dreamspark, dreamweaver, drink, drive, driver, droid, drop, dropbox, dubbing, duck, duplicate, duplication, duration, dv, dvd, dvi, dvm e, e-academy, e-alert, e-bill, e-learning, e-mail, e-mails, e-net, e-portfolio, e-portfolios, e-web, e6400, ealert, early, earned, easel, easter, easy, ebill, ebills, ecopy, edge, edit, editing, editor, edu, education, educause, effective, effects, electronic, elements, elite, elite-apv, ellucian, ellucion, elon, elon's, elonu, elonu-connect, elonu-guest, elonu-secure, elonu-wpa, elonuguest, elonusecure, elsewhere, elucian, email, emails, emailsecurity, embed, emergency, emerging, employee, employees, employer, employment, empty, enable, enabling, encrypted, encryption, end, endpoint, energy, enet, engage, enroll, enrolled, enrollment, enter, entourage, entrinsik, entry, envelopes, environment, equipment, erase, erp, error, essay, essays, essentials, estv, ethernet, ethics, etv, evaluation, event, events, exam, examples, exceed, excel, exchange, exempt, exisitng, existing, expense, explanation, explorer, export, exporting, express, expression, expressions, extend, extended, extender, extension, extentsion, external fac, fac/staff, facebook, facility, facstaff, factor, faculty, facultystaff, fail, failed, fall, false, fan, faq, faqs, favicon, favorite, favourite, fax, faxes, faxing, faxutil, feature, features, feed, feedback, fees, fell, fetch, fi, fieldhouse, file, files, filter, final, financial, find, finding, finisher, fire, firefox, firewall, firewire, fireworks, fix, fixing, flag, flash, flat, flickr, flipshare, floor, fob, folder, folders, font, fonts, food, footer, for, fore, forefront, forget, forgot, forgotten, form, format, formatting, forms, formulas, forum, forums, forward, forwarding, four, fox, frame, free, frequently, freshman, freshmen, friendly, friends, from, front, frontpage, fs, ftp, full, functions, fund, funds
g, g-mail, gadget, galaxy, galleries, gallery, games, garageband, gateway, gb, general, generic, get, getting, give, glass, global, glossary, gmail, gmaill, gmailstudents, goals, going, google, googledrive, grade, gradebook, graded, grades, grading, graduate, graduation, grant, granting, graph, graphic, graphics, great, greensboro, group, groups, groupstation, gso, guest, guests, gui, guide, guides hall, halls, hand, handbook, handet, hard, harddrive, hardware, have, hd, hdmi, header, heading, headings, help, helpdesk, here, hildebrand, hire, hiring, histogram, history, holiday, holidays, home, homepage, homescreen, host, hot, hotel, hour, hourly, hours, housekeeping, housing, how, how-to, how-tos, hp, hr, html, hub, human, hyperlink i, icon, ict, id, idd, identification, identity, idvd, ie, ii, ikon, ilife, illegal, illustrator, im, image, images, imap, imovie, implement, import, importance, important, importing, in, inbox, incident, inclement, incoming, incorrect, increase, increments, indesign, index, infect, infected, infecting, info, informacast, information, information-based, informer, infrastrucure, initial, ink, inkjet, inman, ins, insert, inserts, inside, install, installation, installed, installer, installing, instant, instructions, instructor, interactive, internal, international, internet, into, intranet, intrinsic, intro, introduction, invalid, ios, ios7, ip, ipad, iphone, iphoto, ipod, ipv6, is, isnt, isp, issue, it, item, items, itouch, itunes, iweb
jack, java, javascript, jing, job, jobs, journals, jump, junk, kappert, keep, keeping, key, keyboard, keyboardkeys, keychain, keys, kivuto, kivutos, koury, kuder la, lab, label, labels, labor, labs, lacie, laminate, laminated, lamination, lan, language, lap, laptop, laptops, large, larger, late, latitude, launch, laura, law, layer, layers, layout, lcd, leaders, leak, leaning, learn, learning, leave, lens, leopard, less, lesson, lessons, letter, letters, library, license, life, lights, limit, limited, limits, line, link, linking, links, liquid, list, listen, lists, listserv, listserve, listserver, listserves, live, livecycle, lms, load, loan, locate, location, locations, lock, locked, log, log-in, log-off, logging, login, logistics, logon, long, long-term, look, looking, lookup, loss, lost, lounge, low, lower, lync, lynda m, m750, mac, macbook, macbookpro, machine, macintosh, macro, macvpn, mail, mailbox, mailing, mails, maintenance, major, make, maker, making, malicious, malware, manage, management, manager, managing, manual, manually, manuals, many, map, mapping, mark, markup, matching, math, mathematica, mathworks, matlab, max, maximum, mba, mcafee, mcbride, mcewen, mcm, mcmichael, me, med, media, meeting, meetings, mel, member, members, memorial, memory, menu, menus, meridian, mesh, message, messages, messaging, messenger, method, methods, mic, microphone, microsoft, mid, mid-term, midterm, migrate, mill, mind, minds, mindsmesh, mini, minidisplay, minidvi, minute, mirror, miss, mission, mistake, mix, mixed, mixing, mobile, mobileprint, mode, moderation, modify, mom, money, monitor, monthly, montly, moodle, mooney, motion, moto, motorola, mount, mounted, mounting, move, movie, movies, moving, mozilla, mp, ms, ms365, msvcr80, multi, multimedia, multiple, music, muting, my, mycourses, myelon
n, name, nametag, nametags, naming, nas, nc, need, needs, net, netbook, network, networking, new, news, newsfeed, ning, nintendo, no, non, non-supported, non-youtube, nonsponsored, normal, norton, not, note, notebook, notes, notification, notifications, now, nowcomment, number, numbering, numbers, numerical object, objectives, obtain, of, off, off-campus, offcampus, offer, offered, office, office365, officedepot, officemax, offline, old, olympus, on, on-campus, on-demand, one, online, only, onthehub, onto, ontrack, open, operating, operation, opt, opt-out, optimizing, option, options, optiplex, orange, order, ordered, orders, org, organization, organizations, organize, organizing, orgs, orientation, orkut, orphaned, os, os7, osx, other, out, outages, outdoor, outline, outlook, outside, overhead, overlay, override, overview, owa, owned p2p, pad, page, pagemaker, pages, paintbrush, panel, paper, parent, parental, parents, park, parking, participating, pass, password, passwords, paste, pasw, patterns, pay, payment, payroll, pc, pdf, peer-2-peer, peer-to-peer, per, percent, percentage, performance, periclean, period, permission, permissions, personailzation, personal, personalization, personalize, personally, philo, phishing, phoenix, phone, phonebook, phones, photo, photomanager, photos, photoshop, photostory, physical, physplant2, pic, pics, picture, pictures, pilot, ping, place, placing, planning, plant, player, playstation, plug, plug-ins, plugin, plugins, pms, pod, point, pointer, points, policies, policy, poll, polling, poor, pop, popup, port, portfolio, portfolios, position, post, posted, poster, posters, posting, postings, posts, power, powerbook, powerpoint, ppt, pre, pre-reg, pre-registration, preferences, preferred, premiere, prereg, presenentations, presentation, presenter, preset, presets, president, press, prevent, previous, price, prices, pricing, print, printed, printer, printers, printing, printint, printkey, printmanagementprinter, printmessenger, prints, printscreen, printserverprinters, privacy, private, pro, problem, problems, procard, procedure, processor, product, production, productkey, products, profession, professional, professor, profile, program, programs, program_administrator, project, projection, projector, projects, prompt, proof, properties, proposal, proposals, protect, protection, ps3, psa, pst, psych, public, publication, public_html, publish, publisher, publishing, purchase, purchased, purchases, purchasing, purpose, put
q, qa, qualitative, quarkxpress, quartile, question, questions, quick, quickmail, quicktime, quit, quiz, quizzes, quizzing, quota r25, raleigh, raliegh, ram, range, rapid, rates, raw, rdu, re, re-start, reach, reached, read, reader, reading, real, reasons, recall, receive, receiver, receiving, recent, recipient, recipients, recommendation, recommendations, recommended, reconnect, record, recorded, recorder, recorders, recording, recovering, recycle, recycling, reduction, reference, reformat, refund, reg, register, registering, registration, regular, regulation, regulations, rehire, reimage, reimer, relations, relax, remote, remove, renewing, rent, rental, repair, replies, reply, replying, report, reports, request, requesting, requests, requirements, res, research, reservation, reservations, reserve, reserving, reset, resetting, residence, resigned, resize, resizing, resource, resources, respondents, response, responsibility, restore, restored, restrict, restricting, restriction, restrictions, results, retention, retired, retiree, retirees, return, review, rfax, ribbon, rich, richardson, ricoh, rid, ride, right, rightfax, rightfax01, roku, rokutv, role, roles, roll, room, rooms, root, roster, router, rss, rubrics, rule, rules, run s, sa, saas, safari, safe, safety, sale, samsgung, samsung, sas, save, saver, saving, savings, scam, scams, scan, scanning, scans, scantron, scantrons, schedule, schedule25, scheduled, scheduler, scheduling, schemes, scholars, school, science, scola, scoring, scott, scratch, screen, screens, script, search, searching, seat, section, sections, secure, security, see, select, selecting, selection, self, sell, semester, seminars, send, sender, sending, sent, serial, serv, serve, server, service, services, session, set, set-up, setting, settings, setup, sga, shapes, share, shared, sharepoint, sharing, sharp, sheet, shell, shipping, shop, short, should, show, shows, shrew, shuttle, sick, sign, sign-in, sign-up, signage, signal, signin, signing, signs, silverlight, since, single, site, sites, size, sizes, sizing, skills, sky, skype, sleep, sleeps, slices, slide, slideshow, slow, small, smaller, smart, smartboard, smartphone, smoothing, smop, smtp, snow, snowleopard, social, soda, soft, software, solve, something, soundflower, soundtrack, space, spaces, spam, spark, speaker, speakphone, special, specialty, specific, specification, specifications, specs, speed, spill, spills, sponsor, sponsored, spreadsheet, spreadsheets, spring, spss, spy, spy-bot, spybot, spyware, spywareblaster, sr-mv30, sr-vs3ou, ssl, sso, staff, standards, staple, stapler, start, start-up, started, starting, startup, statement, station, stations, statistics, step-by-step, steps, stick, sticker, still, stolen, stop, storage, store, storefront, storm, storm2, strange, streaming, strong, stu, stub, student, students, studio, studios, study, sub, subchapter, submit, subscribe, suite, summer, supervisor, support, supported, suspect, sustainability, switch, syllabus, sympodium, sync, syncing, syncplicity, sys, sysadmin, system, systems
t, tab, tabbed, table, tables, tablet, tag, tagging, tags, take, taken, talk, talks, tanberg, tandberg, tape, taping, tasks, tax, tea, teacher, teachers, teaching, team, tech, technical, technician, technologies, technology, techtalk, techtalks, techupdate, tele, telecommunications, teleconferencing, telephone, telephonebook, telephones, television, temp, template, temporary, tepr, term, terminate, terminated, test, testpage, tests, text, thanksgiving, that, the, theatre, theft, thin, think, third, this, throw, thumb, thunderbird, ti6, tie, tiff, tiger, time, timeline, timemachine, timesheet, timesheets, tiny, tinylink, tip, tips, title, titles, tldelete, tlt, tma, to, toner, too, tool, tools, tooth, top, topics, tos, toshiba, total, touch, track, tracking, train, training, transfer, transition, transport, trash, travel, tray, tricks, tries, trips, tron, trouble, troubleshoot, troubleshooting, true, try, tuition, tunes, turn, turn-around, turnaround, turner, turning, turningpoint, turns, tutorial, tutorials, tv, tv-services-apv, twitter, two, txt, tying, type, types u, udrive, ug, ui, ultimate, unable, uncompressed, undergrad, undergraduate, undo, unhide, uninstall, union, unit, unity, university, unlock, unlocked, unsend, uopen, up, update, updates, upgrade, upload, upper, url, usa, usage, usb, use, used, user, user's, userid, username, users, using, utility, utilize, utilizing, v, vacation, vaddio, valid, validate, vdi, verify, verizon, vga, vhs, vi, video, video-capturing, videoconferencing, videos, view, viewer, virt, virtual, virtualapp, virtualapps, virus, viruses, visibility, visible, visio, visit, visiting, visitor, visix, vista, voice, voicemail, voicemails, volume, voucher, vpn, vpnclient, vpnconnection, vt w, w-2, w2, wage, wall, want, wants, ware, warning, warping, warranty, water, waters, wav, wave, way, weather, web, webcam, webcheckout, webconferencing, webdav, webex, weblink, webpage, webservices, website, websites, webspace, webviewer, webvpn, weight, weird, weisenburger, welcome, went, what, where, which, white, white-board, whiteboard, whiteboards, why, wi, wi-fi, widget, wifi, wii, wiki, wikipolicy, wikis, wikiservice, will, windows, windows7, windows8, wing, wingdings, winter, wire, wired, wireless, wish, with, within, wolfram, won't, wont, word, wordpress, work, workaround, worker, working, workshop, workshops, workspace, world, wpa, write, writing, wrong, wt, www
x, xbox, xeai, xml, xotp, xp, xt, yellowpages, you, your, youtube, zen 002, 04/2017, 05/2015, 05/2017, 0ffice, 1, 10, 100, 104, 108, 11, 112, 113, 15, 17, 2, 20, 200, 2000, 2007, 2008, 201, 2010, 2011, 2016, 201703, 202, 203, 205, 207, 208, 209, 21, 25, 25live, 278, 3, 300, 315, 32, 32-bit, 320, 354, 360, 365, 3m, 3way, 4, 5, 5/2017, 5006, 51, 6, 615, 64, 64-bit, 6400, 7, 750, 760, 7940/7960, 8, 8500, 98

Wiki Tips

What is a Wiki?

Frequently Asked Questions

Q: How do I link to the wiki from an external page? (i.e. What is a Tiny Link?)
Q: How do I create a page?
Q: How do I modify an existing page?
Q: How do I move a page?
Q: How do I request information that I can't find?
Q: Why are labels so important?
Q: Where can I find more wiki tips?

Technology Blog

Technology@Elon – Elon Technology Blog
Keeping your data secure when using cloud services
What are cloud services? If you’ve ever streamed a show on Netflix or Philo instead of watching a physical DVD or VHS, you’ve used a cloud service.  The ability to access data from virtually anywhere and from any device is made possible by the use of cloud services. Thanks to cloud services, data can live on one or more servers, … Continue Reading
Windows 10 versus Windows 7: What You Need to Know
This summer, Campus Technology Support will roll out Windows 10 to University-owned devices on the 2017 Summer Replacement schedule, as well as PCs in classrooms and labs. For those of us who run screaming from software updates, curse Facebook every time it’s redesigned, and stubbornly refused to give up our flip phones, this change may be jarring. However, there’s no … Continue Reading
Hello spring, goodbye digital clutter
Digital Spring CleaningJust as our lives can get cluttered with physical stuff, our digital lives can also benefit from some spring cleaning. Use the tips below to help clear your devices and make sure you are still using secure online practices. TIP #1 – Remove unused apps “Clean” your mobile devices by deleting unused apps. Not only do they consume storage, they … Continue Reading
Questions from our faculty about Moodle
Teaching and Learning Technologies taught an online course titled, Making the Most of Moodle. The course covered topics such as: • adding files • assignments and feedback • course communication • grades • quizzes • groups The faculty enrolled in the course had a forum they were encouraged to post questions to anonymously; facilitators responded within 24 hours. This blog … Continue Reading
Online alternatives to cancelling class
IMG_2307When inclement weather, illness, or travel requires you to be away from campus, consider using online alternatives to engage students in the work of your class. Here are a few simple suggestions: Use Moodle as a central location for students to find course information, lead and facilitate discussions, and post and submit assignments. You can also live chat with your students using … Continue Reading

Technology Tips Blog

Tech Tips – Elon Technology Blog
Hurricane Harvey disaster relief scams
While Hurricane Harvey has slowly begun to subside, the storm’s destructive effects will continue to be felt across Texas and surrounding areas for years to come. Unfortunately, when natural disasters strike, malicious cyber scammers consider this a prime time to capitalize on those wanting to help disaster victims. Donating money to disaster relief charities and other help organizations can be … Continue Reading
Windows 10 versus Windows 7: What You Need to Know
This summer, Campus Technology Support will roll out Windows 10 to University-owned devices on the 2017 Summer Replacement schedule, as well as PCs in classrooms and labs. For those of us who run screaming from software updates, curse Facebook every time it’s redesigned, and stubbornly refused to give up our flip phones, this change may be jarring. However, there’s no … Continue Reading
Parking ticket phishing email
PhishingTextA new phishing email is appearing in inboxes, urging users to pay a parking ticket.  Below is an example of the email with suspicious areas highlighted. Example of a recent parking fine phishing email Suspicious areas 1. From name and email The from name is generic and does not identify a particular police department.  The from email does not look … Continue Reading
Are you interested in teaching online this summer?
3016972220_ca923a56cb_bDid you know that Teaching and Learning Technologies (TLT) facilitates a training program for faculty teaching online? The program provides resources and training to faculty while they modify their face-to-face course for the online environment. Focus The focus is on acquiring skills critical to online teaching through application activities, pedagogical exploration, and technology mastery. Training Topics Topics covered include: syllabus … Continue Reading
Dan Harder presents at premiere IT educator’s conference
Dan HarderMr. Dan Harder, the Director of Campus Technology Support and Assistant CIO, recently represented Elon at the Miami 2016 Connect Conference for EDUCAUSE: the leading nonprofit organization for those seeking to ‘advance higher education through the use of information technology.’ In addition to leading two of the main stage speeches Harder was also a part of the team responsible for conceptualization and … Continue Reading

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