Telephones

Telephone & Mobile Quick Links

Dialing from on-campus and off-campus

If on-campus
  • To dial a university phone number, you only need to dial the last 4 digits of the university extension
  • To dial an off-campus phone number, dial "8" and then the phone number
  • To dial an off-campus long distance phone number, dial "8+1+areacode+phone number"
  • Dial "0" for the switchboard
If off-campus
  • (336) is the local area code
  • 278- is the prefix to the 4 digit extension

Residence Hall phones

  • Student dorm rooms do not have active phone jacks, however, the common areas do have a local line.
  • Common area phones can make local calls and emergency calls
  • Common area phones cannot receive phone calls

Help! My voicemail is full and I don't know what to do!

If you are having problems with your voicemail quota reaching its limit, there are several things you may do to help free up space in your voicemail box. Please follow these tips to manage your voicemail:

  • Listen to your voicemails and delete them straight from the voicemail option on your telephone
  • Delete the voicemail messages from your Inbox (after 24 hours in the Deleted Items folder, the system will automatically erase the messages)
  • Search your email for any .wav files (in the search bar of Microsoft Outlook, enter '.wav' and perform the search and any voicemails should appear for you to delete
  • Make sure that your voicemail is not in a subfolder in your Inbox or Junk Mail folders. These areas still count towards your voicemail quota and are *NOT* deleted. However, if a voicemail is in your deleted items folder, that's okay.
  • If a message must be stored for a long period of time, store the voicemail (.wav attachment) in an offline (.pst) folder. Follow these steps on how to do this, depending on your version of Outlook.

Can I move my own office phone to a new office location?

Users have the ability to move Cisco IP phones.

If moving Cisco IP Phones to a new location, please remember:
  1. When disconnecting, disconnect cables from ports on the back of the phone
  2. Move cables and phone to the new location
  3. Contact the Technology Service Desk if you have problems when reconnecting your phone in the new location

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