Elon University Campus Technology Support (CTS) provides a wide variety of support options to Elon Faculty, Staff and Students. Our support services are here to assist you with your Windows & Macintosh computers, classrooms & labs, information based technology purchases, and much more. The Technology Help Desk is dedicated to resolving all campus technology problems, and acts as a central call center for all other campus technology organizations on campus. We provide basic troubleshooting for most technology issues, and escalate support requests to the appropriate technicians. All support requests must come through the Help Desk. Watch this short video to learn more about the Technology Help Desk.
When should you call the Help Desk?
Classroom/Lab A/V & computer problems
Elon owned computers (hardware/software), printers, and other peripherals
Email, OnTrack, Moodle, Web Services, and other Elon operated web site or account issues