How-to Software Support

Supported Software Quick Links

If you need assistance using a software program, there are several options for support:

Faculty and Staff

  1. Visit our lynda Training page for thousands of online tutorials.
  2. Call the Technology Service Desk at 336-278-5200. The Service Desk Analyst will assist you over the phone, put you in contact with another member of our technology staff, or place a work order for a member of our staff to contact you within a few business hours.
  3. Visit Teaching and Learning Technologies in Belk Library 115.

Students

  1. Visit our lynda Training page for thousands of online tutorials.
  2. Visit the elite student at the Information Desk of Belk Library.
  3. Instant message the elite students during our operating hours. Visit the Technology website and click on "Live Chat Online". The elite Program can also be reached through IM on AIM. Our screenname is askelite.

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