An associate will follow up with the host via email as soon as the request is processed. If you have any questions or concerns regarding your request, contact the Service Desk at 336.278.5200.
Groups of 9 or less: Requests, submitted during normal business hours, will be promptly processed.
Groups of 10 or more: Requests must be sent 7 days prior to the requested date for account creation. Requests that fail to meet this requirement should be immediately followed up with a phone call to 336.278.5200
If your group includes individuals under the age of 16, you complete the Parental Consent Form, including the signatures of the parent and the supervisor. The supervisor should keep these forms for their own files, as they are liable for the activity of minors on the network. If you do not have a signed parental consent form, it is policy that individuals under the age of 16 do not receive wireless access information. Remember, the supervisor of the group guest account is ultimately liable for all activity in a guest account assigned to their name.